We aim to despatch all orders within 24 hours, provided the goods are in stock and full payment is received. Please contact us for next-day and special dispatches.
Orders for free standard delivery to the UK will normally arrive 3 - 5 working days after dispatch, so in real terms and considering weekends (which are not classified as working day by couriers) we would expect your order to be with you within 1 week.
Our 24 Hour Next Day delivery is a Monday to Friday service as we don't have anyone in the office on the weekends, and orders must be placed prior to 1pm in order to receive the next day. Otherwise, this will be processed on the next working day.
If you would like further information regarding the products or delivery options, please telephone our customer services team on +44 (0)845 301 3017. Alternatively, email us - email@example.com.
It is possible to view your orders online. You can log in using your password where you have online access to your order history.
Christmas Office Hours
The office will be closed from 1pm on the 21st December 2018 and will reopen on the 2nd January 2019.
The last day for FREE delivery prior to Christmas is Tuesday 18th December and the last time to order for our Next Day Service is 1pm on Thursday 20th December.
Please note: Orders will be accepted over this period and will be fully processed for delivery when we return to the office on the 2nd January 2018.
Merry Christmas and a Happy New Year!