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Terms and Conditions

Thank you for visiting our website Please read these terms and conditions of use before using this site which is operated by Battery Warehouse – a division of House of Batteries Limited (‘we’ or ‘us’).

We operate this site for the purpose of advertising our products and services to customers and potential customers. By using this site, you signify your acceptance of these terms and conditions in return for which we will provide you with access.

From time to time we may modify the terms and conditions so please continue to review the conditions of use whenever accessing or using this site. If at any time you do not wish to accept these terms and conditions then you may not use this site.

Please note that:
Using this website indicates that you accept these terms and conditions which take effect on your use of the website. If you do not accept these terms and conditions please do not use the website for purchasing products.

We agree to supply products to you through this website and you agree to accept the products available through this website subject to the terms and conditions set out below. We may make various changes to the terms and conditions set out below (and without notice to you) by updating postings on this part of the website. Your continued use of this website after such changes have been made shall be deemed to constitute your binding acceptance of such changes.

This site and all materials, names, logos and related products are protected by copyright, trademarks and other intellectual property rights that are owned by or licensed to us or otherwise included with the permission of the relevant owner.

The supplier of goods purchased to these terms and conditions is:
Battery Warehouse – A division of House of Batteries Ltd, 103a Main Street, Balderton, Newark, Nottinghamshire, NG24 3NN. Registered in England. (Company registration number: 4112234, VAT number: GB 613 6659 34).

Making a purchase

All prices quoted on the website are inclusive of VAT.

All payments for products made through this website will be procured through a secure browser. All authority for payments must be made/given at the time of confirming the relevant order. Payments can be made by authorised credit or debit card (we accept all major credit and debit). No payment shall be deemed to have been received by us until funds are cleared. All orders are subject to your credit/debit card being approved.

Goods will, in the absence of specified notification and/or at your request, be dispatched within two working days. Please allow up to a further three days for delivery.

Battery Warehouse only sells products that we believe to be of exceptional quality and we hope that you are happy with the items you receive from us.

Unless the product is damaged or faulty Battery Warehouse do not offer a refund policy.

All goods returned as faulty with be checked and if found to have no fault will be returned to you. No refund will be processed until the returned goods have been received back into our warehouse

In order to return a damaged or faulty item please email us at and include your name, order number, phone number, email address and reason for return and one of our team will be in touch within two working days.

Please note - You have the right to cancel your order any time prior to dispatch and up to seven days after you receive the goods. Please email us at and include your name, order number, phone number, email address, and one of our team will be in touch. If you exercise your right to cancel your order after the goods have been dispatched, you will be responsible for returning the goods to us at your own cost, and we strongly recommend you use an insured delivery method, such as Royal Mail Special Delivery. All returns are subject to the following conditions, except where the goods are faulty or incorrectly described on this website:-

The goods must be returned with all accessories, packaging, instructions and other items included with it at the time of sale. You must take reasonable care of the goods and return them in its original and undamaged condition.

The proof of purchase must be supplied

We will not refund any items that have been specially made to your individual specification or personalised.

Where we have made a charge for postage, this will be deducted from your refund if the goods have been dispatched to (except within the first seven days of receiving the order).

Errors and Omissions

We make every effort to ensure that information on our site is accurate and up to date. We will promptly correct any errors brought to our attention. If you find an error, please let us know via our “contact us” section. We can accept no responsibility for information or opinions from third parties contained within this site or for the content of links from this site.

Product photographs are for illustration only, products may differ from those shown. Descriptions are supplied by the manufacturer and may change without notice.

We reserve the right to withdraw any item from sale at any point prior to dispatch, for whatever reason.

Offers, prices, specifications and services are subject to change. All goods subject to availability.